Data handling and terms of use
Your information is only used to handle your purchase request. We do not sell it or share it for other purposes.
When you write to the workshop — through this form, by email, or by WhatsApp — you entrust us with some personal data. This document clearly explains what we do with it.
What data do we collect?
The data you provide yourself when contacting us: your name, your email address, your phone number (if you choose to share it), and the content of your message, for example the piece or order you’re interested in, approximate measurements, or the destination city or country.
What do we use your information for?
Only to handle your request: to answer your questions, guide you on a piece or an order, and follow up on the process from the first conversation through to delivery. We do not use your data for purposes other than handling your request commercially.
Do we sell or share your data?
No. We do not sell, rent or share your information with third parties for advertising or commercial purposes unrelated to the workshop.
Who within the workshop accesses your data?
Only the staff directly involved in handling your request and making your order have access to your information — only what is necessary to carry out the purchase process, nothing more.
Your rights
You may ask us at any time to confirm what information we hold about you, to correct it if it is outdated or incorrect, or to delete it from our records. To exercise any of these rights, write to us by email or WhatsApp using the contact details on this page.
Terms of use of the form
By submitting the contact form, you declare that the information provided is accurate and authorize the workshop to contact you through the channel indicated (email, phone or WhatsApp) to respond to your request. Filling out and submitting the form is only the start of a conversation: it does not create any obligation to buy or sell until both parties confirm the details of an order.
Validity
We may update this policy if our contact or service practices change. The date of the last update is reflected on the site itself.